Microsoft's Billboard Opportunity
The Yahoo deal is dead...or at least that's what Ballmer wants everyone to believe. As I read this recent BusinessWeek article about Microsoft's future I couldn't help think about the opportunity that's sitting right under Bill & Co.'s nose: advertising in Office and Windows.
Everyone gets hammered with advertising throughout the day, both online and offline. Given all the ads you see in a typical browser session do you think your day would really change that much if you saw additional ads in Outlook, Excel, etc.?
Here's the kicker: You (or your company) would get a cut of the advertising income. You're working through your Outlook in-box and there's a new pane set up to show context sensitive ads as you flip from one message to another. (Sounds like Gmail, right?) The advertiser pays Microsoft and Microsoft in turn credits an account for you. (Sounds better than Gmail, right?) In the corporate setting it's more likely there would be a single company account where the revenue accumulates, which means the company earns the income; sorry, but I'd doubt most companies would let you make a few extra bucks while you're on the clock. How many IT departments might warm up to this idea if it meant that either lower Windows/Office licensing fees or a new, albeit modest, revenue stream?
Yes, I know this would be a radical departure from Microsoft's current product licensing model. And yes, I realize many (most?) people and companies might not want to try it. But why not offer it as an option?
Look at it this way: If Office and Windows didn't already exist and they were both about to be launched this week, don't you think they'd include some sort of advertising component? We're just so used to having them be ad-free that we can't imagine what they would be like with banners or skyscrapers.
This would work for both display and search advertising. In fact, why isn't there already the Microsoft equivalent to Google's browser search bar built into every Office application? The results could appear in a drop-down window pane that would roll back up when you're finished, not interfering with the rest of the screen where you're reading e-mail, working on a spreadsheet, etc.
Think about it. If you're like me you spend more time in the various Office apps than you do in your web browser. Microsoft, why not make it a feature that customers can opt in or out of? Think about the unique angle this would give all your advertising sales reps!
P.S. -- I'm part of the majority of users who default to Google searches throughout the day. If Microsoft ever hopes to win us over to their search engine they'll need to do something bold like this. Otherwise, why switch?
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Advertising in Windows and Office is an interesting idea. But it must be
very very subtle. Can MS do subtle things? I doubt.
Much more I believe in the advertising messages in the Kindle. Books for
free or at bargain price, but with advertising. Or even not advertising from
third parties but from Amazon itself.
Imagine you are reading a book and are able to purchase goods mentioned
there. Make a purchase from Amazon. A great benefit for the reader!
Posted by: Linas Simonis, PositioningStrategy | May 18, 2008 at 03:31 PM
I think it is unrealistic to think that business leaders would be interested in such a concept. Many of the businesses I deal with are willing to spend more money to avoid open source software, they don't want the attention of their employees drawn away from work and they don't want to let Microsoft, Google or anyone else know anything about what they are doing. I think Microsoft would alienate their customer base if they started cluttering their software with advertising.
Posted by: Timothy Fish | May 18, 2008 at 04:01 PM
Hi Timothy. No doubt about it. Quite a few organizations would be opposed to this, which is why I'm suggesting it as an option, not an unavoidable feature. There are plenty of ways to ease into this. Start with just Outlook, for example. I'm so used to seeing all the ads in Gmail that I'd probably noticed if they ever disappeared. Then there's the consumer side. Would some home users be willing to try a model like this? You bet. Again, it might not be a broad adoption at the start but I definitely believe it could grow into something significant over time.
Posted by: Joe Wikert | May 18, 2008 at 04:49 PM
I think that there would be a market with students and home users, but would good management put distractions at the hands of their employees for a few cents, perhaps only paid when the distraction was complete (ie, when the user clicked on the ad)? You are right though, I hardly notice the ads with Google, unless I'm thinking about buying something which is when they are quite handy. It is an interesting thought experiment though. Thank you.
Posted by: James Howlin | May 19, 2008 at 06:52 AM