She notes that one aspect of her job she enjoys most is the work she does directly with iUniverse authors. She also points out that she gets to do much more of that with iUniverse than she did in her previous roles with traditional publishers. Interesting point. I too enjoy the time I get to spend talking to and working with authors. I also admit that I don't get to do as much of that as I'd like. Then again, she says iUniverse publishes about 400 books per month, so it's hard telling how many she's able to hook up with every month.
Susan also has a blog that she posts to once or twice a month and is worth subscribing to.