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  • The posts on this weblog are provided “AS IS” with no warranties, and confer no rights. The opinions expressed herein are my own personal opinions and do not necessarily represent those of my employer.

    © 2014, Joseph B. Wikert
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« Thoughts on eBook Pricing | Main | Rethinking Samples »

March 19, 2012



It's not the number of readers that keep B&N from having a lot of reviews: it's a reader-review system that verges on useless — you only get to write one paragraph — and which arbitrarily rejects reviews without indicating the reason for the rejection. Here's a thread on the B&N forums:


Agreed. B&N needs to up the game in its customer UX and buying experience. I find myself shopping on Amazon and then making the purchase at B&N.

Even Sony has a great weekly newsletter of new releases and interesting new books. I kept waiting for something similar from B&N.

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