In the old days (say, 2006!) it was easy for publishers to completely handle all aspects of content management internally. Now it's more challenging thanks to seemingly ever-changing tools, specs and platforms. Firebrand Technologies founder and president Fran Toolan recently sat down with us to discuss a variety of content management topics. Key points include:
- "Publishers can't outsource QA" -- Regardless of what's done in-house vs. out-of-house, quality control rests squarely on the shoulders of the publisher. [Discussed at 1:00]
- Metadata needs to move in sync with the content -- One of the more common problems Fran sees is the disconnection between metadata and the product's content. [Discussed at 2:55]
- New formats could easily displace existing ones-- Despite the popularity of EPUB and mobi, for example, the barriers to entry for new formats are actually pretty low, particularly if we're talking about browser-supported formats. [Discussed at 3:44]
- HTML5 is likely to win out over native apps -- Apple's walled garden approach is driving app developers away and HTML5 offers plenty of power and flexibility. [Discussed at 4:55]
- Don't look for a one-size-fits-all solution for devices and platforms -- Just as Kindles lend themselves so well today to long-form reading and iPads more so to short-form reading, tomorrow will probably feature devices that are tailor-made for specific applications and users. [Discussed at 7:08]
- HTML5 could very well become Amazon's "escape hatch" -- We love to complain that Amazon doesn't support EPUB but HTML5 might represent their best way forward. [Discussed at 10:30]
- NetGalley is doing well...-- ...but I still find that most publishers don't understand the value of digital early release/review. [Discussed at 14:25]
- Rights remains a very important area publishers are overlooking-- Ebooks make it easy to quickly to sell globally but publishers aren't managing their rights effectively to track and fully leverage the opportunities. [Discussed at 17:43]









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